JACKIE ALAN GIULIANO, PH.D.
Seattle, WA 98177
home: (206) 282-3969   cell: (206) 755-9272 
jackie@deepteaching.com | www.drjackie.org

ENTREPRENEURIAL PRACTICE | PRODUCTIVITY ENHANCEMENT | PROCESS EFFICENCY
For 20 years, I managed teams, delivered products, and been involved in the development and execution of the highest technology our society has to offer - the U.S. space program at the Jet Propulsion  Laboratory and recently, working in the Home of the Future at the Microsoft Corporate Headquarters. I am used to thinking outside the box, creating innovative visions, and designing to the future.

• The challenges of space exploration are difficult to quantify. The experience I gained in my career at the Jet Propulsion Laboratory is available at very few places on Earth: During 20 years with NASA at JPL, solving impossible problems became a daily expectation. You cannot send a repair crew to a spacecraft orbiting Jupiter or flying by Saturn - you have to get it right the first time while staying within tight budgets and schedules. When the inevitable incident occurs, the level of creative problem solving that takes place is nearly unheard of in any other field.
• With hundreds of millions of taxpayers' dollars at stake, tens of thousands of jobs, and national public opinion on the line if a failure should occur, each spacecraft development project is managed with the utmost care.

TEAM BUILDING/MANAGEMENT/PROCESS EFFICENCY
For NASA, created cost and process efficient teams. Restructuring of software requirements for an Earth-orbiting satellite mission resulted in creation of 2 programmer positions instead of 4, saving at least $500,000 in staffing costs over 2-years. Developed a plan for modifying existing software created by the University of Colorado for scheduling the Tracking and Data Relay System satellites, saving over $250,000 in programming costs over 2-years and at least $100,000 in testing costs. Redesign of operations team requirements resulted in $600,000 savings over the 8-year life of the mission.

For the Voyager and Galileo deep space missions, created processes and managed the development of software that tested spacecraft mission planning sequences prior to delivery, saving over $1 million of staff  and computer resources over the 10-year life of the mission.

EDUCATION EXPERTISE
Conceived, created and taught over 30 courses in education, ecology, humanities, advanced learning techniques, the sciences, astronomy, multiple intelligence theory, and more. Designed, taught, and evaluated face-to-face, distance learning and online courses. Created interesting and innovative classes to help adults returning to school to finish degrees or change careers.

• Brought  educational integrity to proprietary school environments while recognizing that the students are also customers that bring value to shareholders. Followed diverse guidelines from many different educational institutions.
• Efforts resulted in increased student retention and enrollment.

SALES/MARKETING
Created a company to present professional development workshops in speed reading and study methods to executives, students, and the public. Developed comprehensive marketing and promotion plans, securing large clients including Alaska Airlines and the global agricultural giant, Archer, Daniel, Midlands.

TOUR MODERATOR
Microsoft Corporate Headquarters / Spherion, Inc.
June 2008 to present

Overview: For the Consumer Prototyping and Strategy Team at Microsoft, give tours of "Microsoft Home" in the Executive Briefing Center. In a simulated home environment, visitors can experience possible consumer technology innovations that are likely to emerge in Microsoft and its partners' products over the next five to ten years.

• For C-level executives, high-level staff, and visiting dignitaries who are pursuing contacts and partnerships with Microsoft in the tens of millions of dollars, facilitate discussions that allow for innovative thinking about future possibilities for including technology in the home and in their lives. My tours and discussions have resulted in a tangible increase in confidence in the organization by potential customers, thus increasing the likelihood of securing the partnership. Have served over 6,000 guests and received all positive reviews containing many accolades.

SEATTLE GREEN BUSINESS REPORTER
EXAMINER.COM (https://www.examiner.com/x-7048-Seattle-Green-Business-Examiner)
March 2009 to Present
Report on sustainable business practices in Seattle, Washington.

Overview: Owner/President of company providing professional development workshops to executives, staff, students, and the general public that triple their reading speed and double their memory. Prepared business, financial, and marketing plans, recruit, hire, train, and manage staff of sales and education professionals in three Western states. Sought financing. Conceived and managed national media campaign.

• Created successful sales, marketing, and publicity plans. Developed marketing approaches to overcome the competition for corporate professional development training programs. Marketing efforts resulted in major clients including Alaska Airlines and Archer, Daniel, Midlands. 

ADJUNCT PROFESSOR / PUBLIC SPEAKER            
Seattle, WA; Los Angeles, CA
VARIOUS COLLEGES AND UNIVERSITIES
1989 - June 2008

Overview: Worked in part-time teaching positions at a number of educational institutions. Created and taught over 30 courses in education, ecology, humanities, advanced learning techniques, the sciences, astronomy, multiple intelligence theory, and more. Designed, taught, and evaluated distance learning and online courses.

Challenge: Create interesting and innovative classes to help adults returning to school to finish degrees or change careers. Bring educational integrity to proprietary school environments while recognizing that the students are also customers that bring value to shareholders. Follow diverse guidelines from many different educational institutions.

• Create interesting and innovative classes to help adults returning to school to finish degrees or change careers. Bring educational integrity to proprietary school environments while recognizing that the students are also customers that bring value to shareholders. Follow diverse guidelines from many different educational institutions.
• Created discovery-based learning experiences that helped students discover their full potential. Worked as adjunct professor in the following teaching positions:

INTERNATIONAL ACADEMY OF DESIGN AND TECHNOLOGY, Seattle, 2007 - Present.
UNIVERSITY OF PHOENIX, WA and Southern CA, 1993 - 1999, Los Angeles; 2000 - 2007, Seattle
ARGOSY UNIVERSITY, Seattle, WA, 2004 - 2006
ANTIOCH UNIVERSITY, Seattle, WA, 2003 - 2004; Los Angeles, CA, 1989 - 1998
NORTH SEATTLE COMMUNITY COLLEGE, Seattle, WA, 2001
CASCADIA COMMUNITY COLLEGE, Seattle, WA, 2001
PROFESSOR FOR EARTH AND SPACE SCIENCE EDUCATION, U.S. Space Foundation, 2000 - 2001

MANAGER, DISCOVERY PARK
City of Seattle Parks and Recreation Discovery Park
Seattle, WA    1999 - 2000

Overview: Managed all aspects of Discovery Park, Seattles largest city park, with oversight for 534-acre grounds, education programs, visitors center and exhibits, and multi-million annual budget.

Challenge: The park had been without a manager for 7 years and the staff, policies, and procedures were in considerable disarray. The park was not visited by a diverse segment of the community and there were adversarial relationships between the City, the community and the groups within the park.

• Bridged gaps between the myriad of interest groups affiliated with the park that had adversarial relationships.
• Optimized visibility of the park, increasing utilization of park facilities by citizens city wide. Coordinated effective and diverse community advisory board representing all interest groups. Rejuvenated interagency community task force spanning many different municipal agencies, the Native American community, the U.S. Army, and residents.
• Designed and implemented groundskeeping plan for park that embraced environmentally sound practices including limited machine use in the park, phase-out of all 2-cycle engines, and prohibiting the use of pesticides. Developed innovative techniques for managing invasive plants in the park.

MANAGER
California Institute of Technology / Jet Propulsion Laboratory /NASA
OUTER PLANETS EDUCATIONAL OUTREACH PROGRAM
Pasadena, CA 91109,  1993-1998

Overview: Conceived, designed, and managed a $3.5 million Earth and space science educational outreach program that served thousands of K-12 and college teachers through innovative workshops, in-service programs, and audio-visual materials that wove together concepts in critical thinking, multiple intelligence theory, and creative arts.

Challenge: Educational institutions historically viewed NASA as a provider of pictures and data from space exploration missions, not as a professional development source. NASA traditionally viewed itself in the same way and was resistant to directly involving themselves in teacher education.

• Began the transformation of the nationwide perception of NASA educational outreach efforts to one of a proactive professional development program provider. Program was used as a model for other programs throughout NASA.
• Used marketing, promotion, and fundraising techniques from business and industry to promote programs to school boards, gaining access to K-12 teachers throughout California. Developed innovative fundraising opportunities and secured coverage of programs in the print, broadcast, and online media.

TEAM CHIEF
California Institute of Technology / Jet Propulsion Laboratory /NASA
VOYAGER,  GALILEO, TOPEX, SPACE STATION, OUTER PLANETS PROJECTS
Pasadena, CA, 1977 - 1993

Overview: Conceived, designed, and managed an innovative design for a $6 million computer software and hardware system to provide the daily operations planning environment for the Ocean Topography Experiment satellite, a joint mission between the United States (NASA) and France (Centre Nationale Etudies Spaciale - CNES);  the development of a state-of-the art computer system for tracking the daily operations of interplanetary spacecraft; the development of the first of its kind computer system for coordinating the Earth-orbiting data relay satellites.

Challenge: With tight budgets using hundreds of millions of taxpayer dollars, launch window and planetary encounter schedules that do not move, technological challenges, 24-hour schedules, creating systems to control spacecraft around other planets where you can't send a repair crew, coordinating tracking stations around the world, and with national public opinion at stake, each spacecraft development project is managed with the utmost care.

• Kept operations within budgets and ahead of schedule.
• Led a team of programmers and engineers to create innovative software and hardware designs that dramatically increased efficiency and accuracy of spacecraft operations.
• Created new ways of controlling spacecraft, resulting in increased science return. Instituted oversight and review program that reduced errors and increased employee satisfaction.

Museum Guide Supervisor
Los Angeles Department of Parks and Recreation
GRIFFITH OBSERVATORY AND PLANETARIUM
Los Angeles, CA  1973 - 1977

Executive Overview: Hired, managed, trained, retained, scheduled a staff of museum guides, gift shop personnel and information desk personnel comprised entirely of part-time employees, all who were college students with a passion for astronomy, public education, and the sciences.

• Developed systems, policies, and procedures to create a quality family museum experience. Created innovative crowd control and safety strategies to accommodate the thousands who came up just for the laser light show in the planetarium. Coordinated an Exhibit Renovation and Development Plan.  Created an environment of enthusiasm and commitment among the staff, creating the delicate balance between education, entertainment, and public safety.

EDUCATION

Union Institute College of Graduate Studies, Cincinnati, OH
Ph.D., ENVIRONMENTAL STUDIES, 1998

California State University, Dominguez Hills, Carson, CA
M.S., ENVIRONMENTAL STUDIES, 1983

University of Southern California, Los Angeles, CA
B.A., ASTRONOMY, 1977

DEVELOPMENT
Member, Business Networking International, Seattle, WA  2005 - 2007
Met weekly with other entrepreneurs to network and business building

Seattle Green Business Examiner, March 2009 - present 
(https://www.examiner.com/x-7048-Seattle-Green-Business-Examiner)
Write columns on sustainable business practices in Seattle.

Columnist, Education Week Online, January 2008 - January 2009
Wrote monthly column on education issues, processes, and techniques for this nonprofit organization based in Washington, D.C whose primary mission is to help raise the level of awareness and understanding among professionals and the public of important issues in American education. (www.edweek.org)

COMPUTERS/TECHNOLOGY

• Relative expert at computer applications. Extensive experience with computer hardware, software, and networks.
• Conceived, designed, implemented, and maintain a number of websites.

"Best I have ever seen." (US Central Intelligence Agency)

"Extremely Insightful." (Government of Kenya)

"Jackie did a great job on presenting. Great WOW factor in the way that he introduced it." (New Zealand Government)

"Brilliant demo of what the future might hold."(Australian Energy Company)

"Jackie is a pro! (And charming)" (New Zealand Retail Executive)

"This was an absolutely fascinating presentation and the tour guide did a great job. Amazing, inspiring, and fun!" (US Circuit Court, Washington DC)

"Amazing. Brilliant presentation and engagement." (United Kingdom Hospital Cardiac Care Manager)

Tremendous speaker! (Major International Bank Executive, Puerto Rico)

Inspiring . . . (Office Equipment Manufacturer, Netherlands)

Jackie did a great job working to make the solution relevant. (Finances and Administrative Services Director, Major Western US City Government)

Wow! I can't believe all that we experienced. (Assistant Principle, Major Western US School)

Jackie did a nice job of making the tour feel fresh (even though it was at the end of a long, though engaging, day). His hey, what about if we did this approach helped to inspire intrigue among the members of his audience never sure what they might encounter next. (Director, IT Finance, global Real Estate Development Company)

Engaging presenter and thought provoking solutions. (Department Head, British Government Office)

Well done and tremendously personable. (Executive, N. American Aerospace Firm)

Jackie did a nice job of making the tour feel fresh (even though it was at the end of a long, though engaging, day). His hey, what about if we did this approach helped to inspire intrigue among the members of his audience never sure what they might encounter next. (Director, IT Finance, global Real Estate Development Company)

I had the pleasure of spending two days in Jackie's Speed Reading workshop recently. At the beginning of the workshop, I tested 200 words per minute with 60 percent retention. At the end, I was reading 800 words per minute with the same retention rate. I would have been delighted had I only doubled my reading speed, but quadrupling it? I'm thrilled. Jackie was also a pleasure to work with, a patient coach who makes learning enjoyable and brings his rich work experience - which includes a stint working at the Jet Propulsion Lab - to teaching. (Business Network Website Co-Founder)

Courses Designed and Taught

Science and Society

Environmental Studies / Psychology / Sociology

Feminist Theory

• Gender and Science:
• Ecological Feminism

Educational Strategies and Learning Theory

• Critical Thinking and Decision Making
• Science Education and Multiple Intelligence Theory
• Kinesthetic Activities for Science Teachers
• Advanced Study and Learning Methods

Art

• Digital Photography Techniques
• Digital Editing Techniques
• Advanced Digital Editing Techniques
• The Art of the Gourd
• The Art of Bonsai
• Making Dreamcatchers

Business, Project Management and Communication

• Speed Reading
• Project Management
• Oral and Written Communications
• Critical Thinking and Decision Making
• Retail Management and Sales
• Information Literacy

Student Development and Directed Research

• Information Literacy
• Senior Project Proposal Development
• Introduction to University Studies
• Assessment of Prior Learning
• The Development of a Powerful Resume
• Retail Management and Promotion

Computer Science

• Web Page Development
• Using Computers in Academic Research
• Introduction to Microsoft Windows Software and Advance Microsoft Windows Techniques
• Introduction to the Personal Computer

 O = online           B = Blended